ok
sık sorulan sorular;
ITIL Service Strategy

ITIL Service Strategy

Gerekli Ön Bilgi


This course will provide you with the knowledge and management principles required to formulate IT service strategy and the organizational capability to provide the vision and forward direction for Service Management.  Attend this course to understand a practical approach to the processes and functions required to move an IT organization from a focus on technology to a strategic approach to managing the Service Portfolio and the ITIL processes necessary to deliver value to the business.


Kimler Katılmalı?


  • CIOs, Architects, IT Consultants, IT Managers, IT Audit, IT Planners
  • IT Professionals working in Service Operation roles
  • Individuals requiring a detailed understanding of ITIL Service Operation
  • Individuals seeking the ITIL Expert Certification in IT Service Management
  • Individuals seeking progress to the ITIL Master in IT Service Management
  • All IT Professionals wishing to progress through the V3 qualification scheme


Eğitim Sonu Kazanımlarınız?


  • Understand the importance of Service Management as a practice concept
  • Understand Service Strategy principles, policies, procedures, purpose and objective
  • How Service Strategy interacts with all core Service Lifecycle processes
  • Understand new ITIL Service Strategy processes and roles
  • How to measure ITIL Service Strategy
  • Understand technology considerations surrounding ITIL Service Strategy
  • Identify the challenges, success factors and risks with ITIL Service Strategy


Eğitim hakkında
Bilgi İstiyorum;
Hemen bilgi alHemen Bilgi Al
Online eğitim hakkında
Bilgi İstiyorum
Eğitim hakkında
Bilgi İstiyorum;
Hemen bilgi alHemen Bilgi Al
Online eğitim hakkında
Bilgi İstiyorum
Fırsatı siz de kaçırmayın!
Bilişim Eğitim'i siz de takip edin:
Paylaş
© 1999-2019 Bilişim Eğitim Merkezi
SYTARK